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Product Warranty Management
Product Warranty Management helps businesses manage product warranties in a structured and automated way within Odoo. The module simplifies warranty administration by enabling teams to create warranty records, define warranty durations, manage renewals, and monitor expiry dates directly from product and sales data.
Features
Screenshots
Support
Service
Features
Product Warranty Types
The module allows businesses to configure multiple warranty types to match different operational and service requirements. Separate warranty definitions can be created for standard coverage, extended warranty periods, replacement policies, or service-specific commitments, ensuring each product follows the correct warranty rules.
Warranty Creation & Renewal
Warranty records can be created quickly with automatic calculation of start dates, expiry dates, and warranty periods. This removes manual date tracking and helps ensure every warranty follows the configured duration accurately.
Sales Order Integration
Warranty information connects directly with sales orders, allowing warranty records to be generated as soon as products are sold. This ensures customer purchases immediately carry the correct warranty coverage without requiring separate manual entry.
Child Warranty Management
When a warranty is renewed, the renewed coverage can be managed as a child warranty linked to the original warranty record. This creates a clear warranty history while preserving previous coverage details for future reference.
Warranty Tracking in Product Form
Warranty details can be viewed and maintained directly within the product form, allowing users to access warranty-related settings while managing product information. This keeps warranty control close to the product master data for faster administration.
Warranty Process Management
The module brings the full warranty workflow into one streamlined process, covering creation, renewal, expiration, and status tracking. Every stage is easier to monitor, reducing missed renewals or incomplete records.
Screenshot
1.) Product Warranty Type
Warranty categories can be configured to match different service policies such as standard coverage, extended support, or custom warranty terms defined by the business.
Navigation : Sales → Configuration → Product Warranty Type
2.) Create Product Warranty Type
A simple form makes it easy to define warranty details such as duration, coverage conditions, and applicable terms for each warranty category.
3.) Product Warranty
Warranty records can be created with flexible durations such as one year, one month, or one day, while the system automatically calculates start and end dates.
4.) Warranty Renewal
Once an initial warranty reaches its expiry date, a new renewal warranty can be generated to continue product coverage without losing previous warranty history.
5.) Automatic Warranty Renewal
A guided renewal wizard simplifies the extension process when warranty coverage expires. After confirmation, the warranty status updates automatically, reducing manual effort and ensuring records always reflect the latest warranty condition.
6.) Child Warranty
Every renewed warranty is maintained as a child warranty linked to the original warranty record. This relationship keeps the full warranty history connected, making it easier to understand how coverage has evolved over time.
7.) View Child Warranty in Form View
Renewed warranty details remain accessible through a dedicated form where users can review status, validity dates, and linked parent warranty information.
8.) View Product Warranty in List View
A list-based warranty overview helps users monitor all warranty records together, including product references, statuses, and validity periods.
9.) Product Warranty in Sales
Warranty creation is directly connected with sales activity, allowing warranty information to be accessed from the sales order itself.
10.) Warranty Information in Product
Warranty settings remain visible inside the product form, where the appropriate warranty type is automatically applied according to product configuration.
11.) Product Warranty Process
A dedicated process view helps organize and monitor warranty operations in one place, making it easier to review pending actions, warranty status, and workflow progress.
Navigation : Sales → Configuration → Product Warranty Process
12.) Create Warranty from Product Warranty Process
The Create Warranty action automatically prepares warranty details by pulling order line information from the selected sales order and customer.
User Guide
