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POS Return Period Control (Limit Refund Days in POS)
The POS Return Period Control module allows you to define a specific number of days during which POS orders can be refunded or returned. After the configured period expires, the system automatically restricts returns and notifies the user, ensuring better control over your store refund policies.
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Features
Set Return Validity Period for POS Orders
Define a custom number of days during which POS sales can be returned or refunded. Once the configured return period expires, the system automatically prevents refunds for those orders. This feature helps ensure your store’s return policies are consistently enforced and easy to manage.
Automatic Restriction and Alert on Expired Returns
When a cashier attempts to refund an order older than the allowed number of days, the system instantly displays a clear warning message. This automatic validation prevents accidental or unauthorized refunds after the policy window has passed. It adds an extra layer of control and transparency for both store owners and staff.
Display Return Validity Notice on Customer Receipts
Enhance customer clarity by printing the remaining return validity days directly on the POS receipt. This message informs customers exactly how long they have to return their products, reducing disputes and confusion. The feature can be easily toggled on or off from the POS settings menu.
Screenshot
1.) Enable POS Product Return Days Limit in INKERP Settings
This screen shows the General Settings section of Odoo where the “POS Product Return Days Limit” option is enabled under the INKERP settings menu. Activating this setting allows administrators to define the number of days customers are allowed to return POS products after purchase.
Navigation : Setting → INKERP → POS Product Return Days Limit
2.)Configure Return Days Limit and Receipt Notice in POS
This screenshot displays the Point of Sale Settings page where the return limit is configured. Users can: Enable or disable the Return Days Limit. Define the number of days for valid returns. Enable the Print Notice in POS Receipt option, which displays a return validity message on printed receipts.
Navigation : Setting → Point of Sale → POS Product Return Days Limit
3.) Display Return Validity Message on POS Receipt
After a successful payment, the POS receipt includes an automatic note indicating the number of days remaining for a product return - Product return valid for 1 more day(s) from purchase date.
4.) Notification for Expired Product Return Period
When a return attempt is made after the allowed return period, the system displays a warning popup - Return Period Expired. It informs the cashier or manager that the order exceeds the allowed return limit, preventing unauthorized returns and ensuring policy compliance.
User Guide
