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POS Order Notes
The POS Order Notes module is a powerful yet lightweight tool designed to improve communication between your cashiers, customers, and back-office staff. It allows your cashiers to easily attach custom text notes to specific products in the cart or apply a global note to the entire Point of Sale order.
Features
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Support
Service
Features
Global Transaction Notes
Empower your cashiers to capture essential transaction-wide details by adding a global note directly to the active Point of Sale order. Whether it is a special delivery instruction, a customer's packaging preference, or a quick internal memo for the back-office staff, this feature ensures nothing is forgotten during a busy shift.
Item-Specific Line Notes
Provide unparalleled customer service by attaching highly specific instructions to individual products right inside the Point of Sale cart. This is the perfect tool for capturing exact customer preferences, such as custom gift-wrapping requests, allergy warnings for food items, or specific assembly instructions for retail goods.
Note Print in Receipt
Ensure complete transparency with your customers by automatically printing both global and item-specific notes directly onto their physical thermal receipts. The formatting is intelligently engineered to look clean, indented, and professional on standard receipt printers, ensuring that the notes are highly visible without disrupting the native Odoo receipt layout.
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1.) Easy Configuration
Seamlessly enable or disable the POS Order Notes feature directly from your main Odoo configuration settings with a single click.
2.) Order Line Note Button
A dedicated, easy-to-reach Note button automatically appears next to every product line added to the active Point of Sale cart.
3.) Item Note Popup
Cashiers can quickly type specific instructions, customer requests, or preparation details for individual items using a clean, intuitive popup interface.
4.) In-Cart Note Display
Once saved, the custom item note is distinctly displayed right below the product name in the cart, ensuring cashiers can verify instructions at a glance.
5.) Global Order Note Button
A prominent Add Order Note button is available on the main POS screen, allowing cashiers to capture transaction-wide details before payment.
6.) Global Note Popup
A spacious text popup allows staff to enter general instructions, delivery details, or customer memos that apply to the entire order.
7.) Active Order Note Confirmation
The global note text is dynamically displayed directly on the main screen button, confirming that the instruction is securely attached to the current transaction.
8.) Professional Receipt Printing
Both item-specific instructions and global order notes are automatically formatted and printed clearly on the customer's thermal receipt.
9.) Backend Item Note Sync
Order line notes are permanently synchronized to the backend and easily visible in a dedicated Order Note column within the Products tab of the POS Order form.
10.) Backend Global Note Sync
The global order note is securely saved to the database and instantly accessible for administrators or fulfillment teams in its own dedicated tab on the backend order form.
User Guide
