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Order Customization in Point of Sale
The Order Customization App enhances point of sale (POS) systems by allowing users to personalize their orders with specific preferences such as extra toppings, special instructions, or additional customization options. This functionality improves flexibility, enabling staff to better accommodate customer requests and ensuring more accurate order preparation.
Features
Screenshots
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Service
Features
Create Customization Options
1. Create Customization Options This feature allows store owners or managers to define and create specific customization options for their products. By navigating to the "Question Group" configuration, users can easily define what customization questions (e.g., "Do you want extra cheese?") should be asked during the ordering process.
Configurable Question Groups
The app enables the creation of organized question groups like "Food" or "Drinks," which helps streamline the customization process for different categories of products. This segmentation ensures that the right customization options are presented based on the product being ordered, creating a smoother user experience.
Product Customization in Cart
When a customer selects a customizable product, a popup window appears where they can make their desired changes, such as adding toppings or selecting preparation preferences. This customization is reflected in the cart, allowing users to easily review and modify their selections before completing the transaction.
Screenshot
1.) Creating Customization Option/Question
The interface for creating and configuring customization questions in the POS system. You can define new customization options such as extra toppings or additional ingredients and set associated prices.
2.) Create Question/Options Group
Here, users can organize questions and options into groups, such as “Food” or “Drinks.” This organization makes it easier to manage different customization types and apply them to the relevant products.
3.) Configuring Question Group in Product
This screen shows how to link the created question groups with specific products in the POS system. Each product can be assigned a set of relevant customization options, ensuring customers are prompted with the right choices at checkout.
4.) Enable Order Customization
users enable the order customization feature for a particular store. Once enabled, customers will have access to all customization options during their ordering process.
5.) Selecting Customizable Product
when selected, triggers a popup for customers to choose their customizations. The options available are dynamically linked to the product’s configuration.
6.) Product Customization Popup
The product customization popup appears when a customizable product is selected. Customers can add preferences like extra cheese or special instructions, ensuring the order reflects their exact wishes.
7.) Enable Toggle for Adding Customization
the toggle button that enables or disables the addition of customizations to products. Managers can quickly control which products are customizable based on their settings.
8.) Extra Customization in Cart
After customizing a product, the changes are visible in the cart. This allows both the customer and the staff to verify the customizations before finalizing the order.
9.) Extra Customization in Receipt
Extra Customization in Receipt
10.) Product Extra Customization in Backend Orderline
This screenshot shows how product customizations appear in the backend orderline, providing managers and staff with clear visibility of the added customizations for each order.
User Guide
