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POS Service Charge Management
POS Service Charge Management for Odoo enables businesses to apply automatic or manual service charges seamlessly on Point of Sale orders. The service charge is added as a dedicated service product, printed receipts, customer invoices, and accounting entries without breaking standard Odoo workflows. This app is ideal for restaurants, cafés, retail stores, and service-based businesses that need flexible, transparent, and compliant handling of mandatory or optional service charges directly within the POS system.
Features
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Support
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Features
Automatic & Manual Service Charge Control
This feature allows you to apply service charges automatically based on POS configuration or manually through the POS interface. Businesses can choose between percentage-based or fixed-amount charges, giving full flexibility to match operational policies.
Percentage-Based and Fixed Charge Support
Service charges can be configured as either a percentage of the order total or a fixed amount per order. Percentage-based charges are dynamically calculated in real time as products are added or removed from the cart.
Seamless POS, Invoice & Accounting
The service charge is added as a proper service product, ensuring it appears as a separate line in POS orders, receipts, and customer invoices. This guarantees accurate accounting entries and full compatibility with Odoo’s financial reports.
Screenshot
1.) Enable POS Services Charge
Enable the POS Services Charge option from the settings menu to apply service charges in Point of Sale. Once activated, the service charge feature becomes available in POS and is automatically applied according to the configuration, ensuring accurate billing and consistency across POS transactions.
Navigation : Setting → INKERP → POS Sevices Charges
2.) POS Service Charge Configuration
This screen allows administrators to enable and configure POS service charges from the Point of Sale settings. Users can activate automatic service charges, select the service charge product, choose the calculation method (percentage or fixed), and control popup behavior.
Navigation : Setting → Point of Sale → POS Sevices Charges
3.) Service Charge Action in POS Screen
The POS interface includes a dedicated Service Charge option inside the Actions menu. Cashiers can quickly apply service charges during order processing without leaving the POS screen.
4.) Percentage-Based Service Charge Popup
When the percentage method is selected, a numeric popup allows the cashier to enter or adjust the service charge percentage. The charge is calculated dynamically based on the order total. This provides flexibility for variable service charges while maintaining accuracy.
5.) Service Charge Applied to POS Order
Once applied, the service charge is clearly displayed as a separate line in the POS order summary. The total amount updates instantly, giving the cashier and customer full transparency. This avoids confusion and ensures trust at the point of sale.
6.) Service Charge on POS Receipt
The printed POS receipt displays the service charge as a distinct line item. Customers can clearly see how much service charge has been applied before payment confirmation. This improves billing clarity and professionalism.
7.) Service Charge in POS Order Backend
In the backend POS order view, the service charge appears under the order totals section. This ensures accurate reporting, auditing, and tracking of service charge amounts.
8.) Service Charge Reflected on Customer Invoice
The service charge is automatically added as a service product line on the generated customer invoice. This guarantees seamless integration with Odoo Accounting and ensures proper revenue tracking.
Navigation : Point of Sale → Orders → POS Order
9.) Fixed Service Charge Configuration
This screen demonstrates configuration using a fixed service charge amount. Administrators can define a constant charge value and optionally disable the popup for automatic application. This is ideal for businesses with standard service fees.
10.) Fixed Service Charge Applied in POS
When using the fixed method, the predefined service charge is added automatically to the order. The amount is immediately visible in the order summary and total calculation.
11.) Complete POS to Invoice Flow with Service Charge
This final screen highlights the complete flow—from POS order creation to invoice generation—with service charges included at every stage. The service charge remains consistent across POS, receipt, backend order, and invoice.
User Guide
