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POS Hotel Management - Complete Hotel Reservation and Front Desk Solution
POS Hotel Management brings hotel operations into a single, easy-to-use workflow for managing reservations, rooms, guests, check-ins, check-outs, hotel services, and payments directly from the POS interface. It helps front-desk teams handle daily hotel activities efficiently, maintain accurate room and reservation information, manage guest folios, and process payments without switching between multiple screens or systems.
Features
Hotel Reservation Management
Create and manage hotel reservations with guest details, stay dates, room information, occupancy, and booking details in one place. The reservation workflow helps front-desk users keep bookings organized and quickly access the information required for check-in, stay management, and checkout.
Room Availability Management
Monitor room availability and occupancy using an easy-to-understand room management interface. Users can quickly identify available, reserved, occupied, checked-out, or unavailable rooms, making it easier to assign rooms and avoid booking conflicts.
Guest Check-In and Check-Out
Manage guest arrival and departure through a dedicated hotel workflow connected with the POS. Staff can register guest information, assign rooms, review stay details, process checkout activities, and maintain an accurate record of the guest's hotel transaction.
Hotel Folio and Payment Management
Handle hotel charges, advance payments, remaining balances, and final payments through the POS payment workflow. The system keeps hotel financial information connected with the reservation and folio, helping staff collect payments accurately and maintain clear transaction records.
Hotel Calendar and Reservation Overview
Use the hotel calendar to view reservations according to their stay dates and room assignments. This gives hotel staff a clear overview of upcoming and current bookings, making it easier to plan room allocation, monitor occupancy, and manage daily front-desk operations.
Housekeeping Status Management
Keep track of room housekeeping status as part of the hotel workflow so staff can understand which rooms are ready for guests and which require attention. This helps coordinate room preparation and supports smoother communication between front-desk and housekeeping operations.
Screenshot
1.) Hotel POS Configuration
Configure the hotel-related POS settings and connect the POS with the required hotel property information. This provides the foundation for using hotel reservations, rooms, and hotel services from the POS environment.
2.) Hotel Dashboard
The hotel dashboard provides a central view of daily hotel activity, including room information and operational details. Staff can use this screen to get a quick overview of hotel status and move directly to the required reservation or room management activity.
3.) Guest Registration and Reservation
Enter guest information, stay dates, occupancy details, and room requirements while creating a reservation. The screen brings the required booking information together so front-desk staff can complete reservations quickly and accurately.
4.) Hotel POS Payment
Process hotel-related payments directly through the POS payment screen. Staff can review the amount to be collected and complete the payment as part of the guest's reservation or hotel transaction.
5.) Hotel Folio and Advance Payment
Review advance payment information and hotel folio details for a guest reservation. The screen helps staff track the amount already received and maintain visibility of the remaining amount that may need to be collected.
6.) Hotel Order Details
Access the hotel-related POS order and review reservation, guest, room, and payment information from a single record. This provides a useful reference for checking the complete transaction history associated with the hotel stay.
7.) Hotel Reservation Calendar
Review reservations in a calendar-based layout according to their booking dates. This makes it easier to understand room occupancy, upcoming arrivals, departures, and reservation schedules when planning daily hotel operations.
8.) Reservation List
Manage hotel reservations from a structured list containing important booking information and available actions. Staff can quickly locate reservations, review their status, and perform the required booking-related operations from one place.
9.) Room Availability
View rooms together with their current availability and status to simplify room selection and allocation. This screen helps staff identify suitable rooms quickly and reduces the possibility of assigning rooms that are already occupied or reserved.
User Guide
