Our Most Suggested Products
Hotel Laundry Management
Hotel Laundry Management provides a complete solution for managing guest laundry services and hotel linen operations in one place. It allows hotel staff to configure laundry items and service prices, create and track guest laundry orders, manage collection and processing stages, apply express or same-day service charges, and post completed laundry charges to the guest folio. The module also provides linen quantity tracking and movement management, helping housekeeping and hotel staff maintain better visibility over clean, dirty, in-laundry, damaged, and missing linen while keeping daily laundry operations organized.
Features
Screenshots
Support
Service
Features
Guest Laundry Order Management
Create laundry orders for hotel guests with reservation, property, room, guest, contact, pickup, employee, and service details. Staff can add multiple laundry items with quantities, service types, tag numbers, item conditions, and notes, making it easier to manage guest clothing throughout the complete laundry process.
Laundry Processing Workflow
Manage each laundry order through clear operational stages such as Draft, Collected, Washing, Drying, Ironing, Quality Check, Ready, and Delivered. Separate Lost, Damaged, and Cancelled statuses help staff record exceptions accurately and keep the laundry team informed about the current condition of every order.
Flexible Laundry Pricing and Service Charges
Configure individual Wash, Ironing, and Dry Cleaning prices for each laundry item, along with an express service surcharge. The system calculates order totals based on the selected service type, quantity, and service speed, giving hotel staff a consistent way to manage laundry pricing.
Hotel Linen and Movement Management
Track hotel linen quantities across clean, dirty, laundry, damaged, and missing categories for each property. Linen movement records provide a structured way to monitor transfers between rooms, dirty stock, laundry processing, and clean stock while giving housekeeping staff better visibility into available linen.
Reservation and Folio Integration
Connect guest laundry orders directly with hotel reservations so guest and room details can be reused without repeated data entry. Once the laundry order is completed, its charges can be posted to the related guest folio, helping front desk staff keep accommodation and service charges together for guest billing.
Screenshot
1.) Laundry Items Overview and Configuration Access
Manage all configured laundry items from a single list view, with quick access to item names, linked products, service prices, express surcharges, processing hours, and active status.
2.) Laundry Item Pricing and Service Settings
The laundry item form contains the complete service configuration for an individual item, including its related product, Wash, Ironing, and Dry Cleaning prices, express surcharge, processing hours, sequence, and active status. This allows hotel staff to maintain consistent laundry pricing and operational settings for each type of garment.
3.) Guest Laundry Orders Kanban
The Laundry service Kanban gives staff a quick operational view of guest laundry orders grouped by their current processing stage. Each order card provides important information such as guest, room, property, service speed, amount, pickup time, promised time, and assigned employee, helping the laundry team prioritize and manage daily work efficiently.
4.) Guest Laundry Order and Processing Details
The laundry order form provides a detailed view of the guest's laundry request, including reservation, property, room, guest details, pickup and promised dates, service speed, assigned employee, and total amount. Individual laundry lines show the selected item, service type, quantity, unit price, surcharge, subtotal, tag number, condition, and notes, allowing staff to manage each garment throughout the process.
5.) Guest Folio with Integrated Laundry Charges
The guest folio combines room, food and beverage, add-on, payment, and laundry transactions in one billing view. Laundry charges are recorded using the effective prices including applicable surcharges, providing a clear breakdown of quantities and subtotals while keeping the guest's overall charge amount and balance due accurate.
User Guide
